Terms of Sale

Most parts we sell are used parts removed from trucks and trailers. Each listing describes one specific physical part, with its own inventory (INV) number, photos and condition notes. The part you receive is the part shown in the listing.

Used parts show wear consistent with age and use. Cosmetic wear, surface rust, paint loss and dirt are not defects. Anything we know about that affects function is written in the listing.

Fitment is the buyer's responsibility. Part numbers, donor vehicle information and specifications are provided to help you, but please confirm compatibility with your truck — call us before you buy if you are unsure.

Prices are in US dollars. Sales tax is calculated at payment and shown before you pay. Shipped orders are taxed at the delivery address, and pickup orders at the address of the yard where you pick up the parts. An order that mixes shipped and picked-up parts is taxed at the delivery address.

Some parts carry a core charge — a refundable deposit shown separately on the listing and in your order. It is refunded when you return your old part in rebuildable condition under the core return rules in our Return & Warranty Policy.

If a listing shows a clearly wrong price because of a typing or system error, we may cancel the order and refund you in full.

Every part is one of a kind. When you continue to payment, the parts in your order are held for you for 30 minutes. If payment isn't completed in that time, the hold ends and the parts go back on sale.

Your order is accepted when payment is received and we send an order confirmation by email. We may cancel an order and refund it in full if the part is found damaged or incorrectly described before shipment, or if we cannot verify the payment.

Payments are processed by Stripe. We accept major credit and debit cards, Apple Pay, Google Pay and ACH bank transfer. We never see or store your card number.

ACH payments take several business days to clear. Parts are held for you meanwhile and ship after the payment clears. If an ACH payment is returned, the order is cancelled.

Parcel shipping is charged at the rate you choose at checkout. Freight (LTL) shipping for large parts — engines, transmissions, axles, cabs — is quoted after your order. We email you the quote, and freight parts ship once shipping is paid.

Freight is delivered to commercial addresses with a loading dock or forklift. Residential freight delivery, liftgate and appointment services are available only by arrangement and at extra cost.

Inspect freight on delivery before signing. Note any visible damage or missing pieces on the delivery receipt (bill of lading) and photograph it — without that note the carrier will usually reject a damage claim. Report damage to us within 48 hours of delivery.

Pickup orders are collected during business hours at the yard where the part is — our Lake Bluff or Bartlett, Illinois yard, as shown on the listing and in your order. Bring your order number and a photo ID. Parts not collected within 30 days of payment may be returned to stock and the order refunded less a 15% restocking fee.

Risk of loss passes to you when the part is handed to the carrier or collected at our yard.

Returns, refunds, core returns and warranty coverage are described in our Return & Warranty Policy. Except for the warranty described there, and to the extent the law allows, parts are sold without any other warranty, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

To the extent the law allows, our total liability for any claim related to a part or an order is limited to the price you paid for that part. We are not liable for labor, towing, downtime, lost income, rental vehicles, or any indirect or consequential damages.

If there is a problem with your order, please contact us first — most issues are solved faster by phone than through a bank dispute. We keep records of each order, including the listing as it appeared when you bought it, payment details, shipping and delivery records and our correspondence, and we submit them to the card issuer if a payment is disputed.

These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in the county of our principal place of business, unless the law of your state requires otherwise.

Questions about these terms or an order: call (708) 651-2437, email [email protected], or write to us through the contact form on this site.