Return & Warranty Policy

You can return a part within 30 days of delivery or pickup if:

• it doesn't match its listing (wrong part, condition worse than described), or
• it arrived damaged in shipping (see the freight inspection rules in our Terms of Sale), or
• you ordered the wrong part and it is returned unused, uninstalled and in the same condition.

Parts that don't match the listing or arrived damaged are refunded in full, including original shipping, and we cover return shipping.

Change-of-mind returns and wrong-part orders are refunded less original shipping and a 15% restocking fee; you pay return shipping.

• Electrical and electronic parts (ECMs, sensors, wiring harnesses) once installed or connected
• Parts that have been disassembled, modified, painted or marked
• Parts sold "as-is" or "for rebuild" in the listing
• Special-order items, unless they arrive defective

Engines, transmissions and differentials sold as tested or running carry a 30-day warranty against internal mechanical failure, starting on the delivery or pickup date. Other used parts carry a 30-day warranty that the part is functional as described.

If a covered part fails within the warranty period, we will replace it with an equivalent part if we have one, or refund the purchase price when the part is returned. The warranty does not cover labor, fluids, towing, downtime or other costs.

The warranty doesn't apply if the part was installed incorrectly, overheated, run without proper lubrication or coolant, used for racing, modified, or damaged by another failed component. For engines, transmissions and differentials, keep your installation receipt and fluid records: we ask for them with a warranty claim.

If your order included a core charge, return your old part within 30 days of delivery to receive the core charge back. The core must be the same type as the part you bought, complete, drained of fluids, not cracked or broken, and returned in rebuildable condition. Call us for an RA number first; return shipping for cores is your cost unless we agree otherwise.

Refunds go back to the original payment method — card, Apple Pay, Google Pay or bank account — within 5 business days after we receive and inspect the returned part. Your bank may take another 5–10 business days to show it.

Call (708) 651-2437, email [email protected], or use the contact form on this site, with your order number and photos of the part and the issue. We'll give you an RA number and return instructions. Returns sent without an RA number may be refused.